Fixed Line Services, Least Cost Routing and CPS

Armstrong Bell sources the best products available in the UK. Supplied by Openreach, BT Wholesale and Cable and Wireless

Equivalence - the founding principle of the new telecoms landscape - allows equal access to infrastructure and services.  Armstrong Bell only uses the best, and with our caring approach and "right first time" commitment we can do more for less than our competitors.

We can supply everything you need:

• Analogue Lines
• ISDN30 and ISDN2
• Broadband
• CPS - Least Cost Routing
• Data Circuits - Lease Lines
• SIP and VoIP

Contact us to find out about:

• Discounted rates to save you money on your monthly bills
• Upgrade or install additional lines
• Multiple products, one bill that's easy and simple to understand each month
• Customer services 365 days a year
• Service Audits

Line Rental from Armstrong Bell provides the full range of landline services you'd expect such as 1471, call waiting and ring back - further details can be found on our Select Services page.

All your existing lines are integrated without any disruption to you or your lines and most importantly the day-to-day running of your business.

Please note that all lines are serviced by Openreach and remain on the BT network.

For further information on how Armstrong Bell can save your business money contact us today.

Are you on the Correct Care Level?

Our primary concern at Armstrong Bell is that you and your business can operate effectively. If there is an Openreach fault on any business critical line the impact on the running of a business can be serious.

Have you thought how your business would cope with no broadband connection or if you are unable to use your PDQ machine?

As part of our service to customers we would like to help you make an informed decision on the care level that is applicable to your lines. We have produced a document on the current care levels provided by Openreach which you can find here.

Lines we would recommend are on a higher care level

There are certain lines we would recommend are on a higher care level for business continuity
• RedCare (alarm) lines
• PDQ (card payment) lines
• Broadband lines
• Any line used by healthcare patients
• Business critical lines
• ISDN30

If you would like to talk through the options available and the price of these services then please contact our customer services department on 01234880800 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We will be more than happy to assist you to make sure you are on the correct care level and talk you through disaster recovery options.

Armstrong Bell offers our customers a complete range of Select Services on landlines, including:

• 1471 - identify the last caller on your line
• Outgoing Call Barring - bar certain telephone numbers being called
• Call Waiting - notifies you of incoming calls whilst you're on the line
• Call Minder - for telephones without an answer phone facility
• Ring Back - different ring tone starts when the engaged line becomes available
• Choose to Refuse - helping you stop malicious, nuisance calls
• Call Diversion - divert calls to another number when your line is busy

Armstrong Bell is also able to offer a highly competitive Telephone Preference Service (TPS) solution, which is a legal requirement for businesses calling private homes. Whilst businesses can purchase TPS databases, for fees in excess of £10,000pa, Armstrong Bell can provide a 'pay as you go,' network based TPS solution.
Contact us for further information on TPS - failure to comply with TPS legislation can result in fines of £5,000 per complaint.
With 50 different types of Select Services available, contact us today to discuss your business's individual requirements so you get the right product for your needs.