A question to ask of any IT Support service is if issues with your technology – such as email, printers or internet down for a long period - have affected your customers. If it does then it needs your urgent attention.
As often enquiring why these outages occurred is met with a shrug of the shoulders - as if that’s what we’ve come to expect and accept of IT.
Please be assured that it’s not acceptable - your IT provider needs to explain what happened and why, and how a repeat will be prevented.
If you are not getting that information then Control and Shift is a company that prides itself in getting such critical services up and running as a priority. This may well be by fixing the original issue, or if may be by providing a solution to get things running again while the issue is dealt with in the background. Either way, the interruption to your business is minimised.
So if your business would benefit from that type of service, please get in touch on 0333 344 8443 or via firstname.lastname@example.org.
You might also like to read our previous article on Present using the latest technology, 23 April 2021