Venture - Hosted Voice That Delivers

INTRODUCING VENTURE

Venture marked a new direction for Armstrong Bell. It has been designed specifically for the PBX replacement market and with user’s needs in mind.

The system is feature-rich and suitable for any small or medium-sized enterprise, or corporates with thousands of end points. Venture is the single system that can meet all of your SME and enterprise needs.


EVERYTHING YOU EXPECT AND MORE

Venture provides all the features you would expect including:

  • Call park, pick-up and group calls
  • Caller ID and Anonymous caller blocking
  • Automatic call back and Do Not Disturb
  • Programmable quick dial numbers
  • Music on Hold
  • Call groups and “Follow Me” hunt groups
  • Call and voicemail notification and forwarding by email and SMS
  • Desktop CTI Integration

 

designed with users in mind

LINE MONITORING

Users can see from their own handset whether colleagues are engaged or free to take a call.

REPORTING & STATISTICS

Show call activity on wallboards. Generate a range of performance reports and dashboards to measure the success of your call handling.

SHARED VOICEMAIL

Shared Voicemail facility complements call forwarding by enabling users to define a shared voicemail box for all or a group of phones.

NEVER MISS A CALL

Divert calls to another number or Voicemail when you’re on the phone or away from your desk. Includes external and mobile numbers as well as other phones on your network.

Use Call Forwarding to set other numbers on your network to ring when your phone rings, or twin your phone with your mobile.

Know when another caller is waiting to get through with Call Waiting and use Call Park to put a caller on hold while you answer another call.

THE HARDWARE

We don’t try to support every SIP device on the market, opting instead for full integration with the best equipment.
Ask us if we can support your legacy kit.

reporting and statistics at your fingertips

NEVER LOSE A CONTACT

Know when you have a message waiting with on-screen pop-ups, SMS text messages and email alerts.

Respond immediately with Last Number Redial and Click-2-Talk.

Easily manage all your contact lists with your personal and company Address Books.

Never forget to make those important calls – use Events Diary to set reminders against your Address Book entries.

WORK EFFICIENTLY

Have all your internal and external telephone numbers quickly to hand with Address Book – and Click-2-Talk straight from your contacts.

See when colleagues are free to take a call with Line Monitoring and transfer calls to any internal or external number easily.

Use quick dial Short Codes for your everyday numbers.

Bring a colleague in on a phone conversation with Three-way Call and forward important Voicemail messages easily to handsets or emails.

Access your Fax messages on-line or by email.

Protect your precious time with Do Not Disturb and Block Anonymous Calls.

DON’T FEEL TIED TO YOUR DESK

Forward your calls to any internal phone, your mobile or external phone.

Access Voicemail from any internal phone, your mobile, external phone or on-line.

Access your contacts from anywhere with your on-line Address Book.
Let the whole team know with messages on shared Voicemail.

PROMOTE YOUR COMPANY IMAGE

Help your customers’ calls get through with Call Groups.

Let your callers know they’re connected with Music on Hold.

Route your callers to the right people with Auto Attendant.
(Gold package option)

Perfect and review your telephone responses with Call Recording.
(Gold package option)

WORK SECURELY

Set passwords and pin numbers to secure your phones, voicemail and web-portal from unauthorised access.

Set external or mobile failover numbers to keep your communicationsopen in the event of a power-cut, network or system failure.

Help emergency services find your location with handset registration.

TAKE CONTROL OF YOUR COMMUNICATIONS

The powerful administrative features make managing the phone network and monitoring costs and performance a quick and easy job.

  • stay connected with your customers
  • Update, add and remove users
  • Set up call groups, shared voicemail boxes and music on hold
  • Monitor your call history, create and download reports
  • Track and bar unauthorised calls
  • Create a shared company address book and automatic internal directory
  • Prevent abuse and guard against fraud with simple barring

 

Venture Brochure