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What is the difference between Cloud And Hosted?
You may have seen the terms Cloud VoIP and Hosted VoIP, and that they are used interchangeably. They are very similar but the difference is that a Hosted solution is a dedicated part of a server for your business, where Cloud is a subscription based system where you rent a certain amount of lines.
Why would you use a Hosted Voice Solution?
Although a Cloud VoIP service would work fine, sometimes you need your service to be dedicated to your business. The major benefits of having a hosted VoIP system means it is easier to manage and you aren’t sharing data traffic with whoever is on the server. The easiest way to think about it is that you could in theory point to the part of the server that is yours. A Cloud VoIP model is just a subscription and your data could be on any of the servers.
What Hosted VoIP options do Armstrong Bell offer?
We are a provider of 2 different systems for Hosted VoIP for businesses. Each PBX solution offers a great customer experience. Both are hosted offsite so you do not need any expensive server set up.
They both allow for scalability, but depending on the size of your business, it is always recommended you speak to one of our team to help decide which is the best solution for you. Here are the key features.
Wildex
The original in VoIP PBX communication systems, Wildex is a form of Hosted VoIP that sets out to unify all your company communications, by keeping everything in one place, it makes it easier to keep track of everything going on.
There are apps for mobile and it is purely browser based for PC, so it can be accessed anywhere.
Enterprise
The Enterprise solution is not just a VoIP service, but a platform to bring all your business’ communications into one place.
It has the ability to integrate into your existing CRM system, so you can keep using the Customer Relationship Management you are used to but add VoIP calling functionality.
From instant messaging to rerouting calls using AI; productivity and customer satisfaction will improve.
Why choose Armstrong Bell for your Hosted VoIP Solution?
With any solution we provide, we guarantee a high level of customer service. We will take you through all the steps, in a concise and understandable way. We believe in keeping the jargon out wherever possible, and offer an easy to use user interface.
Armstrong Bell prides itself on having a reliable service that is very stable. As technology changes so fast, it is important to keep up. We are devoted to providing the latest iterations of web based technology, but at fair prices. Just because we maintain a high level of customer service and use the latest technology does not mean we should charge at high prices.
If you have any questions or would like to discuss what Armstrong Bell system is best for you, then please get in touch.
