Telephone Systems for Schools
Armstrong Bell have over twenty years’ experience in the telecommunications industry, and one of our key speciality sectors is installing and maintaining both traditional telephone systems and Hosted Voice to Schools. As well as functionality, it’s important to us to reduce your costs to meet budgets.
We currently provide a full communication solution to many Schools, and have built strong relationships, leading to us often being recommended as a company you can really trust. We understand what is needed to get the most out your telephone system, and take care of every detail to make the transition seamless.
We know how vital it is for Schools to manage all calls efficiently and with the utmost professionalism. Incoming calls need to be directed accurately to the right department, ensuring enquires are dealt with quickly, and without any calls or messages being missed.
With this in mind, we are flexible to provide either an on-premise or hosted telephone system and can discuss in detail with you which is the best fit for your School in terms of features, future proofing and overall cost saving.
We can offer a number of solutions to suit individual requirements. Our feature-rich, future-proof system options enable flexibility and easy, effective communication within any school environment with the added extra of an overall cost saving.
Traditional on-premise telephone systems
Armstrong Bell are experts in installing and maintaining traditional NEC telephone systems with Schools. Built for simplicity and security, the easy to use system can be easily managed by anyone – with full training given at the point of install and ongoing throughout your time with us. Our engineers and technical team have advanced knowledge and experience of NEC telephone systems, meaning hassle-free installations and high-quality support and advice when you need it.
The system offers essential features that Schools need such as night service, call transferring, diverting, recall, call groups and do not disturb. As well as additional features you need to make all communication easy, including audio conferencing, call recording/reporting and the use of mobile extensions.
Schools often make use of the voicemail and auto-attendant facility to direct calls to different members of staff depending on the query. We think the ones recorded by a pupil of the school are particularly sweet!
The handsets are reliable, user friendly and a great option for Schools needing to handle multiple calls effectively. Even better, the newest NEC system, SV9100, supports the use of SIP trunks, allowing the school to upgrade to the latest technology.
VoIP & Hosted voice
Our hosted phone system, Venture, is a popular option for lots of schools as calls are made through a broadband connection as opposed to through a traditional landline, which means that using such system will reduce the costs significantly in comparison to an onsite PBX system – as long as your school has good internet access, the telephones will always work.
This sophisticated telephony solution is a great choice due to its host of advanced features that benefit schools, whilst still being very easy to use, ultimately making communication handling a much faster and smoother process.
Our Hosted platform is looked after by the experts here at Armstrong Bell; we’ll be making sure calls are organised how you want them and will always on hand to support and answer any questions you have, so that you can concentrate on the important roles of your job without needing to worry.
In terms of hardware, we partner with industry leaders Cisco, Yealink, Panasonic and Polycom, all extensively tested to provide the best integration and ease of use.
You are able to manage all of the details of your phone settings yourself if you wish, giving you maximum visibility and control. For us, we realise that good management and understanding of your phone system represents your school as a professional establishment that cares about the experience people receive when contacting them.
Read more about our:
Venture hosted voice platform
Or see what one of the local schools we work with said about us:
The Blue Coat School
Future proofing & Cost Saving
With the announcement of BT due to switch off ISDN lines in 2025, Armstrong Bell are well equipped to help you make the switch over to SIP, and every phone system that we install will be compatible and ready for the move over to VoIP whether via SIP trunks or Hosted voice.
Moving to SIP and using broadband to make calls is the best way to future proof your School with the latest technology, with the added benefit of huge savings on your existing line rental and call costs . You will typically be able to save between 50 - 70% of your telephone line costs!
We aim to consolidate all lines, calls, broadband and your telephone system with us, so all your communication costs are itemised on one simple bill. This means you benefit from a ‘one stop’ solution focused approach with all your services in the same place, and just one company to contact.
Maintenance & Support
Maintaining your Telephone system is very important and allows you to get the most out of your hardware. You can have peace of mind that you will have continued support by the experts. Our maintenance package offers the first year free of charge, ensuring your equipment is running at its best and operationally things continue run smoothly. Our team of helpful engineers and in-house office support are always on hand to make changes as required. We recognise it’s helpful for you to experience continuity, so with us you will speak to the same people each time.
Fast installation – minimal disruption
Our focus is on providing an excellent level of service before, during and following an installation. We understand that when it comes to making changes to the school, the main priority is ensuring education is not disrupted in the process. With Armstrong Bell, you can rest easy knowing all installations are completed fast, and at your most convenient time –often completing all work during the holidays.